Scrum Master Toolbox Podcast

Annu Paganus: Navigating Complex Collaborations, And Strategies for Handling Difficult PO Dynamics Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. Annu recounts a challenging situation where a new Product Owner, previously a manager, struggled to adapt to the role. The team sought more support, leading to organizational discussions on prioritization. Annu, responsible for addressing the issue, found that the conversation turned personal. She advises involving a third party for mediation and emphasizes improving conversational skills. The experience impacted her relationship with the PO, who eventually transitioned to a different role. Annu underscores the importance of self-awareness and offers tips for handling conflicts, including managing cortisol levels and referencing resources like Nonviolent Communication and the book Crucial Conversations: Tools for Talking When Sta