Talking Shop with Shop Owner magazine

We all know the value of training - or do we? Is it always valuable? Is it alway effective? Should it always take top priority?Naturally, you want to say yes, but experts say the RIGHT training for your team's needs is what's really crucial.Today's episode of Talking Shop with ShopOwner focuses on the challenges of training technicians and service advisors in the automotive industry. The guests, Dave Boyes and Ron Shanas from Today's Class, discuss the importance of training in a rapidly changing technological landscape and the difficulties shop owners face in finding time for training amidst busy schedules.Together, they introduce their training platform, which offers daily training sessions in three to five-minute increments, tailored to the individual's role and experience. The platform uses adaptive technology to adjust the training based on the user's knowledge and provides feedback and opportunities for deeper learning. In a free-form conversation with ShopOwner editor Doug Kaufman, the guests emphasize