In Wheel Time - Cartalk Radio

Ever wondered why upselling seems so prevalent in the auto industry? Or perhaps you're a new driver who feels overwhelmed by the complexities of car maintenance? Well, strap in for a journey of discovery with our special guest, Shahe Koulloukian, the author of "Car Confidential," who demystifies the world of car ownership and maintenance, helping you navigate everything from basic car care to dealing with auto repairs.We're not just talking shop, though. We also delve into the crux of the service industry's reputation, specifically how upselling and flat rate payment systems can cast mechanics in a negative light. But don't fret! We're shining a spotlight on the importance of proper training and education for mechanics, the role of technology in the industry, and how a consumer can learn to make informed decisions when it comes to your vehicle. And because we love cars as much as you do, we're playing a round of Heming Sold Car Roundup, where we discuss everything from