Curated Experience
# 59 - The Contact center of the Future
- Autor: Vários
- Narrador: Vários
- Editora: Podcast
- Duração: 0:30:58
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Sinopse
Bob Furniss and I prognosticate on what the future of the contact center would look like. Starting with its mission What skills the people will need Goals and Metrics Reward and Incentive
