Renegade Thinkers Unite: Marketing Tips From Cmos And Expert Marketers

503: The Framemaking Sale: Building Buyer Decision Confidence

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Sinopse

Most marketers worry about whether buyers trust their brand. Brent Adamson, author of The Framemaking Sale, argues that the actual issue sits somewhere else: Buyers do not trust themselves. In this episode, Drew sits down with Brent to challenge three big assumptions: That more supplier trust is the answer, that buyers have a neat journey to map, and that customer centricity is always the right north star. In this episode:  Why decision confidence matters more than supplier trust  How shifting from "trust us" to "trust yourselves" reshapes GTM  How to rethink buyer journeys through the "never again" and spaghetti-bowl lens.  Framemaking in practice, from nudges and checklists to maturity models.  The three Es, Establish, Engage, Execute, as a shared marketing and sales playbook. Plus:  Escaping the smartness arms race by editing content to reduce anxiety and build buyer self-confidence.  Turning social proof into a confidence engine, using "other customers like