Patience & Hustle Daily

Just be human   When a coworker comes into your office upset about a life situation, or a client calls you frustrated about something that happened, just be human. Actively listen. Empathize. Look for ways to either directly solve it, or move them towards a solution. When you make the effort to really make that connection with people, you can really give value, and gain trust. I have experienced positive results from taking time to really just be a human to people, and not a “sales person, or supervisor.”  Like Jason Howland said on a Fridays episode, “Don’t show interest, BE interested.” Actually BE interested in what it is your customer or employee is upset about, or excited about, or is intrigued about. You need to invest that interest into them. Without them, you don’t have a scalable business. So, just be human. Show empathy, interest, intrigue. Those people matter to you, and your business matters.   --- Support this podcast: https://anchor.fm/patienceandhustledaily/support