Difficult Happens; Effective Communication For Bosses

“When we know better, we do better.” -- Maya Angelou Summary: Anger is a powerful emotion, anger is the great protector. Anger can also be a mask for an emotion that you have but do not want to acknowledge. By now we have all seen or heard about the Central Park woman Amy Cooper who was asked to leash her dog and proceeded to call the police and claim she was being threatened by a black man. She claimed to have been afraid, only she knows what she was feeling. I would guess she was actually feeling embarrassed and or ashamed. Not easy emotions to feel, so instead, anger stepped in as she approached the man and tried to grab his phone, as she reefed on her dog’s collar, as she made that  911 call. Today, I talk with you about the feels, emotions, their purpose and their gifts. I share with you  three simple things that you can do when you suspect the emotion you are feeling may be a mask   What you’ll hear on today’s episode: The real meaning of anger The real meaning of shame What gifts these emotions have W