Legally Enlightened With Lisa Fraley

Whether or not to give refunds can feel confusing and stressful. Entrepreneurs and coaches will ask: “Shouldn’t I have a 100% money-back guarantee? If a client doesn’t get results, shouldn’t I give a refund? But if I give a refund to one client, does that mean I ALWAYS have to give refunds to everyone?” This episode debunks the top 3 myths about giving refunds so you can get some clarity and feel more grounded when it comes to the financial part of your business.   In this episode Lisa shares: The difference between choosing to offer refunds vs. being required to give a refund Whether you should offer a 100% money-back guarantee How to learn the 4 key areas to include in your refund policy Whether you need to give a refund if a client doesn’t see results Why it’s okay to make exceptions to your own refund policy without having to change your refund practices Why you need a written refund policy if you sell ANYTHING online Why Lisa believes a well-written refund policy supports the root chakra Freebie: I in