Howard Farran Dds, Mba

Day 5: How to Become a Consumer Focused Dental Office

Informações:

Sinopse

This chapter of Dr. Farran's timeless 1999 "Your 30-Day Dental MBA" will discuss the first and second laws of customer service are. Understand what two things a dentist must focus and maintain a balance on with his or her patients. Finally, learn what the “Golden Rule” of dentistry is.