Breaking Banks Fintech
Episode 473: OK, Zoomer: Banks aren’t Ready for Generation Z
- Autor: Vários
- Narrador: Vários
- Editora: Podcast
- Duração: 0:55:07
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Sinopse
Banking leaders aren’t confident that they have the tools in place to effectively serve Generation Z customers, those born between 1997-2012. David Stillman, Founder of GenGuru and co-author of Gen Z @ Work says this lack of confidence is well-founded. He draws on his decades of research to talk about the challenges of meeting the needs of five different generations of customers, why Gen Z doesn’t want work/life balance, and how Gen Xers can avoid making the same mistakes with Gen Z that the Boomers made with Millennials. https://www.youtube.com/watch?v=SjcG-AtPy3k