Startups For the Rest of Us

In episode 739, Rob Walling interviews Andy Kim, co-founder of Trotto, about his unique journey into SaaS. Andy shares how “go links” work, and why they are so valuable for internal, enterprise use despite their relative obscurity. They also explore the marketing hurdles and customer adoption challenges in a business like Trotto. Episode Sponsor: Hiring senior developers can really move the needle in your business, but if you bring on the wrong person, you can quickly burn through your runway. If you need help finding a vetted, senior, results-oriented developer, you should reach out to today’s sponsor, Lemon.io.  For years, they’ve been helping our audience find high quality, global talent at competitive rates, and they can help you too. Longtime listener Chaz Yoon, hired a senior developer from Lemon.io and said his hire ”definitely knew his stuff, provided appropriate feedback and pushback, and had great communication, including very fluent English. He really exceeded my expectations.”  Ch

In episode 738, join Rob Walling for a solo adventure as he answers listener questions. He explores how to target larger, enterprise deals after achieving product-market fit, and why word of mouth marketing can be great, yet is tricky to control. Rob also answers a later-stage question and cautions against trying to educate the market as a bootstrapper. Topics we cover:  1:58 – Expanding to enterprise deals after product-market fit 6:39 – Word of mouth marketing is tricky for B2B SaaS 14:36 – Educating the market as a bootstrapper 20:07 – Selling integrations through incubators and accelerators 24:38 – Developing a profit sharing model Links from the Show:  Register for MicroConf Remote before Nov. 7th for Early Bird pricing & extras Ask a Question at Startups For the Rest of Us The SaaS Playbook TinySeed Adjacency Matrix: How to expand after PMF by Jason Cohen F5Bot Syften Podscan Veed Devising a profit sharing program for micro-multinationals by Peld

In episode 737, Rob Walling is joined by Derrick Reimer to recap the experience from MicroConf Europe 2024 in Dubrovnik. They discuss the differences between MicroConf US and MicroConf Europe, some small programming tweaks over the years, and they revisit the highlights from the talks at this event.  If you missed the event and had some MicroConf FOMO, get your tickets now for our New Orleans event! Episode Sponsor: Hiring senior developers can really move the needle in your business, but if you bring on the wrong person, you can quickly burn through your runway. If you need help finding a vetted, senior, results-oriented developer, you should reach out to today’s sponsor, Lemon.io.  For years, they’ve been helping our audience find high quality, global talent at competitive rates, and they can help you too. Longtime listener Chaz Yoon, hired a senior developer from Lemon.io and said his hire ”definitely knew his stuff, provided appropriate feedback and pushback, and had great communication,

In episode 736, join Rob Walling as he answers some later-stage listener questions in another solo adventure. He discusses common pitfalls in delegation, transitioning from one-time transactions to SaaS models, and when it makes sense to target multiple ICPs. Rob also warns about the limited impact that social media marketing can have on growing your SaaS tool. Episode Sponsor: Are you drowning in challenging tech decisions? You should check out today’s sponsor, Techstack.  Unlike typical staffing agencies, these folks are startup specialists with over a decade of experience in startup software development. Techstack can help your startup build an MVP that's designed for explosive growth, rapidly expand your team for new features, or optimize your existing codebase for peak performance. Whether you're launching, scaling up, or fine-tuning, they've got the expertise to supercharge your tech. One of Techstack’s clients was recently featured on Inc. Magazine's Fast Growth Companies list, and the

In episode 735, join Rob Walling for a solo adventure where he categorizes the different levels of SaaS platform risk. He introduces a framework with three key factors: Replacement, Customer Concentration, and Lead Flow. Rob then defines eight levels of risk according to these factors and other vulnerabilities such as relying on open source – a hot topic with recent news about WordPress, WP Engine, and Automattic.  Episode Sponsor: Hiring senior developers can really move the needle in your business, but if you bring on the wrong person, you can quickly burn through your runway. If you need help finding a vetted, senior, results-oriented developer, you should reach out to today’s sponsor, Lemon.io.  For years, they’ve been helping our audience find high quality, global talent at competitive rates, and they can help you too. Longtime listener Chaz Yoon, hired a senior developer from Lemon.io and said his hire ”definitely knew his stuff, provided appropriate feedback and pushback, and had great co

In episode 734, Rob Walling interviews Ian Landsman, founder of HelpSpot, about his 20-year bootstrapper journey. They discuss Ian's transition from on-prem software to SaaS, the challenges and benefits of each, and the early days of building the business. They wrap up by discussing the potential impact of AI on the customer service industry.  Topics we cover:  1:11 – Ian, the OG bootstrapper 2:22 – Benefits of on-prem software in 2024 5:46 – Slow, steady, profitable growth through the years 9:20 – Embracing a risky start 14:11 – Getting early awareness 18:52 – Transitioning to SaaS 26:37 – Laravel raises $57M 28:59 – AI impact on customer service Links from the Show:  The SaaS Playbook TinySeed Ian Landsman (@ianlandsman) | X HelpSpot (@helpspot) | X HelpSpot Podscan Accel invests $57M into Laravel Products & Open-Source Framework Mostly Technical If you have questions about starting or scaling a software business that you’d like for us to cove

In episode 733, join Rob Walling for a solo adventure where he covers several topics. In this episode he differentiates between good and bad distractions, weaknesses versus blind spots, and shares personal experiences of struggle. He concludes with actionable advice – uncover the blind spots, then launch, iterate, and take feedback. Topics we cover:  2:09 – Not all distractions are bad 5:42 – The worst distractions masquerade as productivity 9:48 – Weaknesses versus blind spots 16:41 – Everybody struggles  24:40 – Launch, iterate, and take feedback Links from the Show:  The SaaS Launchpad The SaaS Playbook MicroConf Connect The Hard Thing About Hard Things by Ben Horowitz Why Startup Founders Should Stop Reading Business Books by Rob Walling Traction by Gabriel Weinberg, Justin Mares Episode 725 | SEO in the Age of AI, Freemium, When Brand Becomes Important, and More Advanced Listener Questions (with Ruben Gamez) Launch. A Startup Documentary. If you have qu

In episode 732, Rob Walling interviews Jeff, a mostly anonymous and retired founder, about his mostly bootstrapped business and subsequent exits. Jeff shares how he started the company in 2003 and how he persevered in the early, lonely years to achieve traction in the business. They also discuss finding fulfillment after a huge, life-changing exit. Topics we cover:  2:17 – Jeff, the retired SaaS founder you haven’t heard of 3:32 – Refreshing the bank balance after multiple exits 5:26 – ARR multiples across several exits 8:11 – “Accidentally” SaaS, growing the business in the early days 11:35 – Getting through the toughest moments in the journey 16:31 – Why did the business work? 20:14 – “Short term generous, long term greedy” 24:32 – Staying busy after an exit 32:09 – Giving back to founders Links from the Show:  Purchase The SaaS Launchpad before September 30th to get access to a live Q&A with Rob TinySeed Retired Founder (@RetiredFounder) | X Contact Retir

In episode 731, join Rob Walling and Derrick Reimer as they tackle some more advanced listener questions. They discuss delegation and giving up areas of control as a founder, including examples from their time together at Drip. Derrick describes how he approaches partnering with other SaaS businesses and why planning a full quarter ahead doesn’t work for many bootstrapped founders. Episode Sponsor: Hiring senior developers can really move the needle in your business, but if you bring on the wrong person, you can quickly burn through your runway. If you need help finding a vetted, senior, results-oriented developer, you should reach out to today’s sponsor, Lemon.io.  For years, they’ve been helping our audience find high quality, global talent at competitive rates, and they can help you too. Longtime listener Chaz Yoon, hired a senior developer from Lemon.io and said his hire ”definitely knew his stuff, provided appropriate feedback and pushback, and had great communication, including very fluent

In episode 730, Craig Hewitt turns the table and interviews Rob Walling about releasing The SaaS Launchpad course. Craig, founder of Castos, asks Rob about the course's purpose and structure, which founders that it’s designed for, and why he made a course as opposed to a new book, or a YouTube series. They also discuss the pricing strategy, hosting platforms, accountability, community, and more. If you’re trying to take your SaaS from zero to one, purchase The SaaS Launchpad before September 30th to get access to a live Q&A with Rob. Topics we cover:  2:00 – Why a course? 4:35 – Who is it for? 9:37 – Breaking down the pricing behind the course 14:32 – Choosing a platform to host the course 17:47 – Enabling action from those who enroll 27:33 – Course topics that help founders get early traction 30:26 – The biggest problems early-stage founders face Links from the Show:  The SaaS Launchpad Craig Hewitt (@TheCraigHewitt) | X Castos The Rouge Startups podcast Cr

In episode 729, join Rob Walling as he shares insights from the 170+ SaaS investments he’s made through his B2B SaaS accelerator, TinySeed. Key patterns include the survivability of SaaS, the lucrative value of these companies, and commonalities across the ones that grow the fastest. To see even more patterns that didn’t make this episode, be sure to check out the MicroConf YouTube channel. Episode Sponsor: Hiring senior developers can really move the needle in your business, but if you bring on the wrong person, you can quickly burn through your runway. If you need help finding a vetted, senior, results-oriented developer, you should reach out to today’s sponsor, Lemon.io.  For years, they’ve been helping our audience find high quality, global talent at competitive rates, and they can help you too. Longtime listener Chaz Yoon, hired a senior developer from Lemon.io and said his hire ”definitely knew his stuff, provided appropriate feedback and pushback, and had great communication, including ve

In episode 728, Rob Walling interviews Eran Galperin, founder of Gymdesk, about his incredible exit. Eran shares his journey of transforming Gymdesk from "Martial Arts on Rails" into a successful gym management software company. He discusses how they succeeded in a competitive market, the role of TinySeed in their growth, and how feelings of burnout eventually led to a majority buyout for the company. Topics we cover:  2:02 – Gymdesk Announces a $32.5 Million Strategic Growth Investment 5:13 – How the investment will be used 6:38 – Eran’s projects before Gymdesk 9:21 – Sticking with one idea long enough to see success 12:45 – Entering a competitive market 16:37 – Rapid growth as a marketing leader 20:54 – Dealing with burnout and entertaining an acquisition 26:45 – Handling a stressful sales process 32:19 – The future of Gymdesk Links from the Show:  Apply for TinySeed Gymdesk Announces a $32.5 Million Strategic Growth Investment from Five Elms Capital Episode 727

In episode 727, Rob Walling is joined by Tracy Osborn and Einar Vollset to give their hot takes on some recent news. First they celebrate Gymdesk’s recent funding and evaluate what that means for TinySeed companies. Then, they weigh in on bootstrapper hiring, grappling with new challenges as MRR grows, and how to really move the needle in your business. Episode Sponsor: Hiring senior developers can really move the needle in your business, but if you bring on the wrong person, you can quickly burn through your runway. If you need help finding a vetted, senior, results-oriented developer, you should reach out to today’s sponsor, Lemon.io.  For years, they’ve been helping our audience find high quality, global talent at competitive rates, and they can help you too. Longtime listener Chaz Yoon, hired a senior developer from Lemon.io and said his hire ”definitely knew his stuff, provided appropriate feedback and pushback, and had great communication, including very fluent English. He really exceeded

In episode 726, join Rob Walling for a solo adventure where he covers several topics. In this episode he reveals the sales details around “The SaaS Playbook” by sharing the volume and sales channel data. He explores the importance of motivation over mere access to information, particularly for developers, with the introduction of AI. Rob also previews several exciting projects to be released in the near future. Topics we cover:  2:49 – The SaaS Playbook sales channel breakdown 8:20 – Learnings from the book launch 9:51 – Upcoming books and courses 12:07 – ”Teach them how to run fast, better” 16:04 – Access to information vs. motivation 19:40 – Creating your onboarding last Links from the Show:  Discretion Capital Einar Vollset (@einarvollset) | X Episode 707 | Once.com, Open Source to FT Income, and More (Hot Take Tuesday) TinySeed The SaaS Playbook The SaaS Launchpad video course Sherry Walling (@sherrywalling) | X Netflix’s Sprint John Romero (@romero) |

In episode 725, join Rob Walling and Ruben Gamez as they answer several more advanced listener questions. They discuss the challenges of pursuing freemium as a bootstrapper and make a suggestion that might surprise you. Rob and Ruben also talk about why building your business as a SaaS founder is usually the best way to build your brand indirectly. Episode Sponsor: Hiring senior developers can really move the needle in your business, but if you bring on the wrong person, you can quickly burn through your runway. If you need help finding a vetted, senior, results-oriented developer, you should reach out to today’s sponsor, Lemon.io.  For years, they’ve been helping our audience find high quality, global talent at competitive rates, and they can help you too. Longtime listener Chaz Yoon, hired a senior developer from Lemon.io and said his hire ”definitely knew his stuff, provided appropriate feedback and pushback, and had great communication, including very fluent English. He really exceeded my ex

In episode 724, join Rob Walling as he takes on some later-stage listener questions in another solo adventure. He provides several tips for managing managers, how to break through MRR plateaus, and how to think about SaaS versus agency work. Rob also offers his take on how he would talk about his product at conferences, without overselling it. Topics we cover:  3:48 – Three tips for managing other managers 8:42 – Schedule “skip level” meetings 9:50 – Attending a conference without overselling 15:00 – Breaking out of the $20k-$30k MRR plateau 19:57 – How to keep your self-serve SaaS from becoming an agency 23:58 – Scaling management through company growth Links from the Show:  Get tickets for MicroConf Europe in Dubrovnik, Croatia (before August 15th) TinySeed Christopher Gimmer (@cgimmer) | X Episode 480 | Stairstepping Your Way to SaaS with Christopher Gimmer Seeking Scale If you have questions about starting or scaling a software business that you’d like for us

In episode 723, Rob Walling interviews Charles Duhigg, a Pulitzer Prize-winning journalist and bestselling author, about the significance of effective communication for founders. They discuss practical advice on recognizing different types of conversations, techniques for understanding and transitioning conversations, and how to quickly move past small talk in a conference setting. Episode Sponsor: Hiring senior developers can really move the needle in your business, but if you bring on the wrong person, you can quickly burn through your runway. If you need help finding a vetted, senior, results-oriented developer, you should reach out to today’s sponsor, Lemon.io.  For years, they’ve been helping our audience find high quality, global talent at competitive rates, and they can help you too. Longtime listener Chaz Yoon, hired a senior developer from Lemon.io and said his hire ”definitely knew his stuff, provided appropriate feedback and pushback, and had great communication, including very fluent

In episode 722, Rob Walling interviews James Mooring, co-founder of Astalty, a SaaS serving Australia's NDIS market. James reveals how they bootstrapped from zero to seven figures in just 18 months and then they explore the strategic decisions, clever pricing, and deep industry knowledge that propelled Astalty's remarkable growth, proving their success was far more than just a lucky break. Episode Sponsor: If you need help hiring great talent from Latin America and the Philippines, but don’t want to pay ongoing recruitment fees, check out Outwork Staffing. Outwork Staffing can help you hire customer support, virtual assistants, developers - or whoever you need! You pay a one-time hiring fee after they find your ideal candidate, and that’s it-  there’s no additional costs, even if your new hire stays for years. If your new hire doesn’t work out, Outwork Staffing will find you a replacement, free of charge within the first 6 months of their employment. They also provide coaching to help you fin

In episode 721, Rob Walling and Asia Orangio analyze the results of MicroConf’s 2024 State of Independent SaaS Report. They share their key takeaways including the impact of business models on growth, requiring credit cards for free trials, and how the number of founders affects performance. Additionally, they delve into growth by target markets and the data behind bootstrapped SaaS companies taking funding. To get your copy of the full report, head to stateofindiesaas.com. Topics we cover:  2:03 – The State of Independent SaaS Report 7:36 – Requiring a credit card upfront 10:27 – Three founders perform best 14:31 – Free trials and credit cards 19:11 – Average growth by target market 22:46 – Plans for outside funding 25:10 – Credit cards, trials, and churn  32:10 – Advertising channels that are working Links from the Show:  Download the State of Independent SaaS Report Subscribe to the MicroConf YouTube channel TinySeed Rob Walling (@RobWalling) | X Asia Oran

In episode 720, Rob Walling is joined by Craig Hewitt to discuss the intricacies of prioritization in both business and in life. In addition to running Castos, Craig has started coaching founders in sales and marketing, and describes how he strives to focus on the right things. They talk about buying back their time, creating family-focused time, and share their solo podcasting experience after previously having co-hosts. Episode Sponsor: If you need help hiring great talent from Latin America and the Philippines, but don’t want to pay ongoing recruitment fees, check out Outwork Staffing. Outwork Staffing can help you hire customer support, virtual assistants, developers - or whoever you need! You pay a one-time hiring fee after they find your ideal candidate, and that’s it-  there’s no additional costs, even if your new hire stays for years. If your new hire doesn’t work out, Outwork Staffing will find you a replacement, free of charge within the first 6 months of their employment. They also