Hospitality Mavericks Podcast

In this episode, Michael talks with Joshua Jarvis the Co-founder of Wing Shack Co - a QSR concept with 3 units from London. They talked about how the pandemic has impacted Wing Shack Co and how they quickly transformed into delivery and click and collect model.  Joshua gives some great advice on how to adjust and simplify your menu, and how to focus on kitchen capacity as you are preparing for the new normal. He also talks about the importance of developing a number of new revenue streams while you have the time. There is also some great advice from Joshua on how to keep yourself in the right mindset and energy levels as a business owner in these challenging times. Takeaways: Getting your menu ready to delivery and to click and collect  Understand how to utilise your kitchen capacity How to develop more revenue streams  How to get your mindset right and keep moving forward Links: https://www.linkedin.com/in/joshua-jarvis-2b82b6179/ (https://www.linkedin.com/in/joshua-jarvis-2b82b6179/) https://

In this episode, Michael will be talking with Davonne Reaves who is the founder of The Vonne Group in Atlanta - A co-author and hospitality consultancy specialising in travel market research, asset and operational management, and brand development for boutique hotels. She has extensive experience from operations, brand to asset management. We talked about how the pandemic has impacted the hotel market in the US, Davonne gives some great example on how the progressive hotel operators have pivoted during the crises, how the coming 12 to 18 months look for the general market. She also gives some great advice to young people how are now entering the job market and how she is keeping herself in a good palace mentally to manage this difficult period. Podcast edited by Let's Talk Video Production: https://letstalkvideoproduction.com Links: https://www.thevonnegroup.com/ https://twitter.com/thevonnegroup https://www.facebook.com/TheVonneGroup/ https://www.linkedin.com/in/davonnereaves/ https://hotelownership.t

Coming Back Stronger is a special edition podcast series focusing on the way food and drinks businesses are bouncing back as the world slowly starts to re-open from COVID-19. We will especially share great stories on how progressive leaders are bouncing back from the pandemic by utilising the power of technology and delivery.  By tuning into these conversations in the coming period you will be able to pick up great stories, insights and facts as well as best practices from industry experts, independent operators to national chains who all are setting a new standard for how to operate in the new normal. Vita Mojo and Hospitality Mavericks joined forces on this project due to we have shared beliefs on how tech plays a massive role in building companies that are good for people, communities and the planet. In this episode, Michael talks with Yazz Abdulla CEO and Founder of Urban Hospitality. A consultancy business that has been focusing on delivering dark kitchen projects over the last couple of years. 

In this episode, we talk with Scott Erwin Founder and CEO of HIre Hand - a tech company that helps companies to staff more flexibly. Prior to Hire Hand Scott work with McKinsey specialising in workforce planning.  We talked about how he has seen the pandemic evolve and how to bring staff back. Scott underlines that staffing flexible will become a core discipline to master as hospitality businesses re-opens. Scott gives some great advice at the end of the podcast - you are not in control - get a mentor to help you navigate the storm and have some optimism.  Some great thinking about planning your future workforce in this episode. Podcast edited by Let's Talk Video Production: https://letstalkvideoproduction.com Links: https://www.linkedin.com/in/scottrerwin/?originalSubdomain=uk (https://www.linkedin.com/in/scottrerwin/?originalSubdomain=uk) https://www.hirehand.co.uk/ (https://www.hirehand.co.uk/) This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/pr

in this episode, our guest is Rob Kidd, a management consultant and expert in hospitality technology.  Rob and Michael talk about how tech is changing the hospitality industry, how progressive operators are using tech to survive and thrive during and in the aftermath of the pandemic. Rob also gives a number of great advice on how to optimise your digital strategies to ensure short and long term ROI. Takeaways: Tech should save you time and money Digital tools (apps, services, devices) are now cheaper, better and easier to use than ever before Understand where your inefficiencies are in your business is key; eliminate inefficiencies before trying to grow sales, so you don’t magnify waste Technology should remove inefficiencies - remove spreadsheets Technology should be part of the toolkit for progressive leaders Links: https://software.vitamojo.com/ https://www.linkedin.com/in/robkiddlondon/ https://www.hospitalitytech.uk/ https://twitter.com/rubikon_uk https://www.linkedin.com/in/robkiddlondon/ This p

In this episode, I’m talking with the founders of OMFGCO Fritz Mesenbrink and Jeremy Pelley.  They run a brand and interior design studio in Portland USA and is doing a lot of work with progressive hospitality and restaurant businesses across the Globe. We talked about how the world is changing due to the pandemic and the importance as an operator to make people feel safe through the way you communicate as a brand as well as how the experience in your physical space is perceived. We also talked about how you more than ever have to stand out, and you no longer can just have fluffy values and claims you hide behind - you need to really care about people, communities and the planet.  If you want to thrive and stand out in the new normal this episode is for you. Links: https://omfgco.com/ (https://omfgco.com/) https://www.linkedin.com/in/omfgcofritz/ (https://www.linkedin.com/in/omfgcofritz/) https://www.linkedin.com/in/jeremy-pelley-94a8594b/ (https://www.linkedin.com/in/jeremy-pelley-94a8594b/)

Michael talks with Hugo Engel from Leon Restaurants about how they have pivoted in these challenging times by launching a number of new digital channels as well as feeding our frontline heroes.  They also discuss the importance of not only ensure that your operations are safe but also give customers a human experience  - contactless but human. This episode will help you to understand how to approach digitalisation of your revenue streams and what the big trends are digital and much more. Key takeaways from this episode are: The current impact on the restaurant industry Hospitality is late to be disrupted by tech Tech help to get food to people where they want it  Tech can help businesses in the future to become more human  Own your own delivery and e-commerce channel is key This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy Chartable - https://chartable.com/privacy Support this podcast

In this episode, the guest is Neena Jivraj Stevenson Chief Cultural Officer of Point A Hotels, which is more than just a hotel with rooms - it’s a place where everyone receives heartfelt hospitality, no matter their budget. They now have hotels in London, Edinburgh and Glasgow.  Neena and Michael talked about life in hospitality and being part of a family business, how Point A Hotels are navigating the pandemic by putting people first, and their approach to leadership and culture. Neena shares some strong advice on how to keep your people engaged even when you can't meet them in person.  This episode will inspire you on how to take a different approach to management and culture - by engaging your people in creating solutions that solve the challenges in your business. Links: https://www.pointahotels.com/ https://www.linkedin.com/in/neena-jivraj-stevenson-865a4834/ https://www.queensway.com/ This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy C

In this episode, we put together a strong panel with industry experts Peter Backman and Mark McGlinn to discuss the impact of the pandemic on the industry, what operators are doing to survive and thrive now and in the future, the fast evolution of delivery and digitalisation as well as some great advice for operators on how to bounce back. Key takeaways from this episode are: The current impact on the restaurant industry Delivery is changing and third party delivery platforms are losing momentum Remember we are a service business - not just-food Technology will be a big part of the future How the future of the industry looks Links: https://www.foodonthemove.today/ (https://www.foodonthemove.today/) https://www.linkedin.com/in/ideaspeak/ (https://www.linkedin.com/in/ideaspeak/) https://www.linkedin.com/in/peter-backman-38305a6/ (https://www.linkedin.com/in/peter-backman-38305a6/) https://www.peterbackmanfs.com/ (https://www.peterbackmanfs.com/) https://software.vitamojo.com (https://software.vitamojo.com) http

Kieron and Nick talked about Introducing digital into your business. We looked at the opportunities of digital growth and how it has helped Leon, Farmer J & Yes Chef in these trying times. What are the challenges of blending the old & new school to work effectively together, and how operators can overcome them? To be able to marry the two together smoothly we talked through understanding your business Why? And the importance of sharing that with your team to ensure they are bought into the plan. Nick shared stories of the Vita Mojo culture and how is it represented In the business on a daily basis. You can find Nick on LinkedIn https://www.linkedin.com/in/b-nick-popovici-902844101 (https://www.linkedin.com/in/b-nick-popovici-902844101) or check out the website http://www.vitamojo.com/ (www.vitamojo.com) to get a feel for what the brand can do for you but most importantly, start the conversation because Vita Mojo aren’t just a tech brand, they are a people driven solu

In this episode, our guest is Katy Moses Founder & Managing Director at KAM Media, an exciting boutique creative insight agency working with companies to understand your market and your customers. Katy and Michael talked about the pandemic it impacts on hospitality and retail, how the new normal looks, the post coronavirus consumer, delivery, that employees and consumer well never forget - the power of doing the right thing and the need for working together. Katy also gives some solid advice at the end of the episode on how to survive and thrive in the coming period. Links: https://www.linkedin.com/in/katy-moses-4a6444a/ (https://www.linkedin.com/in/katy-moses-4a6444a/) https://www.linkedin.com/in/kam-media-208259161/ (https://www.linkedin.com/in/kam-media-208259161/) https://www.instagram.com/kam_media/ (https://www.instagram.com/kam_media/) https://twitter.com/KAMMediaInsight (https://twitter.com/KAMMediaInsight) https://twitter.com/katykammedia (https://twitter.com/katykammedia) This podcast use

"Coming Back Stronger" is a special edition podcast series focusing on the way food and drinks businesses are bouncing back as the world slowly starts to re-open from COVID-19. We will especially share great stories on how progressive leaders are bouncing back from the pandemic by utilising the power of technology and delivery.  By tuning into these conversations in the coming period you will be able to pick up great stories, insights and facts as well as best practices from industry experts, independent operators to national chains who all are setting a new standard for how to operate in the new normal. Vita Mojo and Hospitality Mavericks joined forces on this project due to we have shared beliefs on how tech plays a massive role in building companies that are good for people, communities and the planet. In this episode, Michael talks with the independent retail operator Andrew Murray-Watson from Brixton (London) who is the founder of Guzzle. He is a former award-winning national business journalist and

This episode our guest is Gina Gardiner which is a force of nature, and you will soon find out why. She is a No1 International Bestselling Author, Motivational Speaker, Empowerment and Relationship Coach and Transformational Leadership Trainer with well over 30 years of experience helping people experience happiness, success and fulfilment. She’s the founder of the Thrive Together Tribe membership and personal and spiritual development programme and The Enlightened Leadership Programme. Gina and I talked about her amazing story of running one of England's most successful schools to developing her own Leadership programme Enlighten Leadership, what leadership skills there is needed more than ever the new now, she gives her top advice on what you can do as a leader to achieve better relationships and results. What is your biggest takeaway from this conversation? In a nutshell, our is that good, caring leadership always wins.  What’s your biggest insight or takeaway? Please let us know in the comments

In this episode, Michael have Robert Hall as a guest, he has decades of experience as a restaurant operator in Washington DC. In 2014 was nominated as Manager of the Year by the Restaurant Association of Metropolitan Washington. Robert has worked a number of renowned chefs and restaurateurs such as Todd English, Jonathan Waxman, Jose Andres and many more. We talked about the current pandemic and impact on restaurants now and long term as well as how to re-boot your business and get back into actions. The power of a meal and being a local restaurant operator in the new now and restaurants key role in our communities. This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy Chartable - https://chartable.com/privacy Support this podcast

We are a group of likeminded people who decided to put this special episode together due to our love for the industry and in the hope that our thinking and ideas could help independent and smaller restaurant groups to bounce back and not only survive but thrive in the current COVID-19 storm as well as create a new future.  The Danish Trade Council UK took the lead to bring us all together. We are order technology Take-Out Group, pos-systems QuickOrder, consultancies FoodOnTheMove and Hospitality Mavericks.  In this episode Mark McGlinn, Mads Wedderkop and Michael Tingsager will  be talking about the current storm in the industry - how to survive and thrive in it, how technology, take-out and delivery can be part of the solution and there is some top advice which can be implemented straight away at the end of this episode on what operators can do to get ready for the future. This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy Chartable - h

In this episode, Michael talks with CEO and Founder of On-Purpose Tom Rippin.  He runs an award-winning organisation that believes in putting purpose before profit and are helping people find work that matters and they will care about. They do that by helping them building new mindsets and skills around leadership with a clear focus on doing good for people and the planet. They talked about the turmoil the world is and what it means to organisations, a need for new business and economic paradigm, the importance of doing the right thing in crises and what kind of leadership is required going forward.  This episode will help you get ideas around how you as a leader should build and run your organisation in the new future. This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy Chartable - https://chartable.com/privacy Support this podcast

In this episode, we have a very special guest Ken Burgin. Ken has a wealth of experience in the industry from operating his own businesses and been an adviser and consultant for smaller independent restaurants.  He is now part of Silver Chef as Strategic Partner and Event Manager. He also runs a number of workshops online to better inform operators on how to navigate the ever-changing markets. We talked about the current storm in the industry - how to survive and thrive in it. How to manage your state in these difficult times, the role of delivery, the power of leading through purpose and values, and much more. This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy Chartable - https://chartable.com/privacy Support this podcast

In this episode, Michael talks with Zoey Henderson Founder of CleanSlate which is a consultancy working for a sustainable future within food and drinks.  She as a wealth of restaurant and hospitality experience creating and running her own businesses as well as recently being the head of operations for Redemption Bar.   We talked about the current storm in the industry - how to survive and thrive in it. Attitude to employees, Mindfulness and mental health, The way we will have to operate in the years to come and how food can be a catalyst for change. You can follow on LinkedIn: zoey-henderson This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy Chartable - https://chartable.com/privacy Support this podcast

In this episode, Michael talks with HR Executive Marco Reick on the Podcast. He has a wealth of leadership experience from brands like The Restaurant Group, Bill’s, Leon and Black Sheep Coffee. He now running his own consultancy MR Consult UK as an advisor and consultant helping companies to boost performance through their people. We talked about the current storm in the industry - how to survive and thrive in it, how to developing your company values and use them to navigate through the current storm. The importance of using this time to reflect on what you can do to be stronger as individual as well as as an organisation on the other side of the crisis. What kind of leadership approach that will be needed to excel in the new world and much more... This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy Chartable - https://chartable.com/privacy Support this podcast

Today guest Brian Moore is a very special friend and business connection of Michael. Brian is a global retail expert, analyst, trainer and writer with decades of experience. Brian is the CEO of EMR- NamNews Ltd- a daily and monthly news covering everything from supermarkets to foodservice. Brian and Michael will be talking about the current situation and how to navigate the storm - and the importance of the power of the good old 4 P’s and positioning and much more. Remember if you would like some help please reach out to Brian you can do that via LinkedIn; Brian Moore or check out his blog at http://www.kamcityblog.com (www.kamcityblog.com)  If you have not signed up to the newsletter go to https://www.experience101.live/ (https://www.experience101.live/) and sign up today. Thanks to our partners HGEM, Tahola and Vita Mojo who are making this possible. This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy Chartable - https://chartable.com/privacy Sup