Hospitality Mavericks Podcast
- Autor: Vários
- Narrador: Vários
- Editora: Podcast
- Duração: 267:28:09
- Mais informações
Informações:
Sinopse
Hello and welcome to the Hospitality Maverick Podcast. We are on a mission to; Inspire leaders and entrepreneurs in the hospitality industry to create profitable and heart-centred businesses from the inside out - the kind that both employees and customers love and support. Here you will find conversations with Mavericks who not only take a value-based approach to running their businesses but also display a fierce passion for the industry. We hope you enjoy!
Episódios
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#41 How technology can boost productivity with David Kelly, General Manager at Deputy
18/12/2019 Duração: 37minDavid Kelly, general manager at Deputy, an information technology company which provides cloud-based workforce management and scheduling platform designed to help companies organise, track, and manage their teams. In this episode, Michael sat down with David to discuss how technology can boost productivity, employee experience, leadership, the industry and how to take care of your shift workers. #Hospitality #HospitalityMavericks #Maverick #Restaurant #Restaurants #DavidKelly #MichaelTingsager #Podcast #PutPeopleFirst #Business #Deputy #Scheduling #Cloud #IT #Workforce #Management #Organisation #Organise #Track #Manage #BoostProductivity #Technology #Industry #Leadership #EmployeeExperience #ShiftWorkers This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy Chartable - https://chartable.com/privacy Support this podcast
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#40 Organisational and Individual Happiness with Lars Kure Juul, HR Executive, Author, CVO &Trusted Advisor of Motivational Landscape
04/12/2019 Duração: 42minLars Kure Juul is an international leadership and HR advisor, trainer, author and keynote speaker. Lars has written the international bestseller organisational happiness and is the coordinator of the engagement tool motivational landscape. In this episode, https://www.linkedin.com/in/michaeltingsager/ (Michael) sat down with Lars to discuss leadership, organisational and individual happiness, and how you can transform organisations through finding purpose, leveraging your strengths and developing compassion. #Hospitality #HospitalityMavericks #Maverick #Restaurant #Restaurants #LarsKureJuul #MichaelTingsager #Podcast #PutPeopleFirst #Business #HappinessSweetSpot #Purpose #PeopleFirst #ItStartsWithWhy #SimonSinek #LeadershipDevelopment #OrganisationalExcellence #OrganisationalEffectiveness #OrganisationalDevelopment #Leadership #Happiness #Individuals #IndividualHappiness #Transform #Leverage #Develop #Strengths #Compassion This podcast uses the following third-party services for analysis: Podcorn - https
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#39 Helping you find your Inner Purpose with Mark Pitcher, Founder of Smash The Box
20/11/2019 Duração: 44minMark Pitcher is the Founder of Smash The Box, a personal development business with coaching and mentoring at its heart. Smash the Box is dedicated to anyone who is seeking to improve any aspect of their life. In particular, it is dedicated to helping people find and achieve fulfilment, whether in life, work or business. To find their purpose or re-connect with it. It is a place of inspiration, energy and positivity for living a great life and achieving great things. In this episode, Michael sat down with Mark to talk about leadership, humanity, the power of giving back and how you can transform people's lives through coaching. #Maverick #Podcast #Hospitality #HospitalityMavericks #MarkPitcher #MichaelTingsager #SmashTheBox #Restaurant #Restaurants #Leadership #HospitalityMavericksPodcast #BeMaverick #RestaurantIndustry #HospitalityIndustry #DareToBeDifferent #Leadership #Business #LeadershipDevelopment #People #Leaders #PutPeopleFirst #GivingBack #PersonalDevelopment #Coaching #Mentoring #Achievement #Fu
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#38 The Power of Giving Back with Harsha Chanrai, CEO of SAIRA Hospitality
06/11/2019 Duração: 37minHarsha Chanrai is the CEO of SAIRA Hospitality, a non-profit enterprise that creates viable partnerships between communities and luxury hotels by empowering locals and providing hotels with a committed workforce. In this episode, Michael sat down with Harsha to discuss leadership, the power of giving back and how you can transform peoples lives through education and training. #Maverick #Podcast #Hospitality #HospitalityMavericks #HarshaChanrai #MichaelTingsager #SAIRA #SAIRAHospitality #Restaurant #Hospitality #Restaurants #Leadership #HospitalityMavericksPodcast #BeMaverick #RestaurantIndustry #HospitalityIndustry #LeadershipDevelopment #Business #HospitalityManagement #EmployeeExperience #LuxuryHotels #NonProfit #DareToBeDifferent #BeMaverick #Podcast #People #Leaders #PutPeopleFirst #Education #GivingBack #Training #Local #LocalCommunities #Community #Transform #RichardBranson #Empowering This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy Chartable
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#37: The Importance of Employee and Customer Experience with The Boy Bailey Speaks AKA Kieron Bailey, Co-founder and Communications Director of Experience 101
23/10/2019 Duração: 58minThe Boy Bailey Speaks AKA Kieron Bailey is a restaurant and hospitality consultant and the co-founder of Experience 101, a company who bring together great leaders, brands, technology and trends leading the way for making the industry better. In this episode, Michael sat down with Kieron to talk about leadership, the industry, employee and customer experience, how to keep yourself on top of the game and build a culture that rocks. #Maverick #Podcast #Hospitality #HospitalityMavericks #KieronBailey #TheBoyBaileySpeaks #MichaelTingsager #Experience101 #RestaurantConsultant #HospitalityConsultant #Restaurants #HospitalityOperations #Leadership #HospitalityMavericksPodcast #BeMaverick #RestaurantIndustry #Restaurant #HospitalityIndustry #HospitalityTrends #HospitalityLife #LeadershipDevelopment #Business #HospitalityManagement #EmployeeExperience #CustomerExperience #DareToBeDifferent #BeMaverick #Industry #Business #Food #Culture #People #Leaders #Brands #EmployeeEngagement #PutPeopleFirst #EmployeeandCustomerEx
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#36: The Power Of Data With Simon Blackbourne, Commercial Director of Tahola
09/10/2019 Duração: 45minSimon Blackbourne is the Commercial Director of Tahola, a company who help hospitality and restaurant businesses understand and structuring their data better, so they can make better business decisions based on facts instead of the gut. In this episode, Michael sat down with Simon to talk about data, leadership, the industry, the power technology and Tahola’s approach to tech. #Tahola #Maverick #Podcast #Hospitality #HospitalityMavericks #SimonBlackbourne #MichaelTingsager #Restaurants #HospitalityOperations #Data #Leadership #Technology #Tech #HospitalityMavericksPodcast #BeMaverick #RestaurantIndustry #Restaurant #RestaurantBusiness #RestaurantTech #HospitalityIndustry #HospitalityTrends #HospitalityLife #LeadershipDevelopment #Business #HospitalityManagement #RestaurantTrends #PeopleFirst #Culture #Analytics #LeadWithData #Productivity #DataDrivenDecisions #DataCulture #InformedDecisions This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy Charta
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# 35: It's All About The Team With Marta Pogroszewska, Managing Director of Gail's
25/09/2019 Duração: 54minMarta Pogroszewska is the Managing Director of Gail's, a 50+ unit bakery chain. Prior to Gail’s, Marta worked at Pret A Manger for over 12 years in roles ranging from General Manager to Director of Operations in the US. In this episode, we sat down with Marta to talk the industry, the power of putting people first, leadership, technology and Gail’s approach to expansion. #gails #maverick #podcast #hospitality #restaurant #restaurants #hospitalityoperations #people #culture #restaurant #hospitalitymavericks #hospitalitymaverickpodcast #leadership #food #coffee #peoplefirst #BeMaverick #restaurantindustry #restaurantbusiness #restauranttech #restaurantmanagement #restauranttech #hospitalityindustry #hospitalitylife #hospitalitytrends #teambuilding #leadershipdevelopment #engagement #happiness #business #hospitalitymanagement #restauranttrends #lunch This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy Chartable - https://chartable.com/privacy Support this
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#34: Love It Or Leave It: Creating Workplace Happiness With Samantha Clarke, Happiness Consultant, Author and Founder of the Growth & Happiness School
10/09/2019 Duração: 41minSamantha Clarke is a happiness consultant, author and founder of the Growth & Happiness School. Specialising in workplace happiness and wellbeing, Samantha discusses what makes people fall in love with their job, how leaders can promote wellbeing, whether HR is dead, her comprehensive project with Dishoom, the exciting release of her new book 'Love It Or Leave It: How to Be Happy at Work' and much more. #restaurantbusiness #restaurantbusiness #restaurantindustry #restaurantmanagement #hospitality #restaurant #hospitalityindustry #restaurants #restaurants #restaurantowner #peoplefirst #people #happiness #hospitalitylife #teambuilding #leadershipdevelopment #hospitalitymanagement #culture #business #engagement #leadership This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy Chartable - https://chartable.com/privacy Support this podcast
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#33: The Perfect Storm is Here With Peter Backman, Founder Peter Backman
28/08/2019 Duração: 48minWe are joined by the insights guru Peter Backman. Peter has served the food and drinks industry as a trusted advisor and consultant for over three decades on an international basis. In this episode, we discuss the current state of the food and drink market, restaurants' obligation to serve more than just food, the delivery market, exciting emerging chains and what the very best are doing. #restaurants #restaurantowner #restaurantsgrowth #resurantstartup #restaurantleadership #restaurantculture #restaurantentrepenur #leadership #culture #resturanttech #deliverymarket #markettrends This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy Chartable - https://chartable.com/privacy Support this podcast
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#32 The Rise of The Independent Restaurant Owners With Barry Shuster, Founding Editor and investment partner of RestaurantOwner.com
14/08/2019 Duração: 52minBarry Shuster, Founding Editor and investment partner of RestaurantOwner.com, joins us to share his expert industry knowledge with from a US perspective. RestaurantOwner.com is an online and print media company serving restaurant entrepreneurs, providing resources for opening and operating successful restaurant businesses. In this episode, Barry touches on the delivery market, hospitality tech, building a culture that maximises both impact and business results and more. This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy Chartable - https://chartable.com/privacy Support this podcast
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#31: Making Your Impact With Dr John Mervyn-Smith, Director of The GC Index
30/07/2019 Duração: 44minDr John Mervyn-Smith, Director of The GC Index joins us to discuss how the GC Index is helping to liberate individuals, teams and organisations to make a positive impact in their world. From recognising, nurturing and developing talent to identifying the missing links within an organisational function, Dr John provides an overview of the GC Index, the impact it's had on some of the most well-known companies across the globe and relates much of his expert knowledge to the unique context of hospitality. This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy Chartable - https://chartable.com/privacy Support this podcast
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#30: Setting The Stage For The Best Hospitality Experiences With David Chenery, Founder & Director of Object Space Place
16/07/2019 Duração: 56minDavid Chenery joins us to discuss all things hospitality and the pursuit of excellent restaurant design. David is the Founder & Director of Object Space Place (OSP), an interior architecture and design company specialising in the hospitality industry. In this episode, David shares where his passion for hospitality design came from, being a student of the industry, including OSP's Restaurant Odyssey project, costly mistakes that people make when building their restaurant businesses and why he turns to other industries as a continuous source of inspiration. This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy Chartable - https://chartable.com/privacy Support this podcast
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#29: Enriching Lives With Mowgli's Nisha Katona, Founder & MD of Mowgli Street Food
02/07/2019 Duração: 47minCurry evangelist Nisha Katona, Founder & MD of Mowgli Street Food shares her inspirational journey and approach to building and leading her fast-growing restaurant chain. After working as a child protection barrister for 20 years, Nisha pivoted into the hospitality industry with the sole purpose of enriching the lives in the cities Mowgli goes to, starting with the employees. In this episode, Nisha discusses her earliest memories of seeing her family tackle racism with Indian food, why picking a new site as emotional as buying a house, how she ensures Mowgli staff feel nourished, fulfilled and purposeful, Mowgli's House Charity Initiative and much, much more. This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy Chartable - https://chartable.com/privacy Support this podcast
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#28: Operational Challenges on a Small Island With Benjamin Heath, COO of Harbour Lights
18/06/2019 Duração: 41minCOO of Harbour Lights, Benjamin Heath shares his experience of operating within the unusual commercial environment on the Isle of Man. From recruitment and staffing challenges to only having access to one supplier for fresh foods, Ben highlights the importance of being agile, keeping a close eye on the numbers and continuously working to propel the employee and guest experience in a particularly challenging market. This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy Chartable - https://chartable.com/privacy Support this podcast
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#27: Taking Hotel Operations Online With Alexander Shashou, Co-Founder and President of ALICE
04/06/2019 Duração: 50minAlexander Shashou, Co-Founder and President of ALICE joins us to share his journey of building the industry-leading hotel operations platform. With the hotel industry being offline for many years, Alex explains how the delivery of great hospitality has shifted and what your hotel or hospitality business should do about it. Alex also discusses ALICE's acquisition of Go Concierge, acting like an owner at all levels of an organisation, treating technology as a new hire and much more. This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy Chartable - https://chartable.com/privacy Support this podcast
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#26 'Your People Are Your Voice' With The Chilli Pickle's Alun & Dawn Sperring, Founders of The Chilli Pickle
20/05/2019 Duração: 49minBrighton power couple Alun & Dawn Sperring discuss The Chilli Pickle’s amazing journey and thoughts on the evolving hospitality industry. The Chilli Pickle first opened their doors to the city of Brighton in 2008 and since then they have won multiple awards, opened a second site in Guilford and established themselves as one of the most innovative and best-loved Indian food destinations. This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy Chartable - https://chartable.com/privacy Support this podcast
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#25: Digitising Your Restaurant Business With Nick Popovici, Co Founder and CEO of Vita Mojo
07/05/2019 Duração: 47minNick Popovici, Co Founder and CEO of restaurant and software company Vita Mojo joins us to discuss the inevitability of restaurant businesses becoming tech led. From the digital opportunities that provide consumers with transparency, control and personalisation to how https://software.vitamojo.com/product-suite/ (software) can empower employees to make better decisions and engage in more worthwhile tasks, Nick shares some truly valuable insights for those willing to consider tech as their ‘secret sauce’. This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy Chartable - https://chartable.com/privacy Support this podcast
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#24: Exceptional Hospitality Leadership With Peter Avis, Customer Service and Hospitality Consultant
24/04/2019 Duração: 46minPeter Avis, customer service and hospitality expert joins us to share his journey, knowledge and advice to anyone looking to excel in a leadership or management position within hospitality. Peter has won multiple Restaurant Manager of the Year awards, the Sir Richard Branson Special Award for services to the community and is the epitome of what it means to be a hospitality leader. This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy Chartable - https://chartable.com/privacy Support this podcast
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#23: The Bill's Story With Bill Collison, Founder of Bill's Restaurants
09/04/2019 Duração: 46minWe are joined by Bill Collison, Founder of Bill's Restaurants to discuss his amazing journey of building the 80 unit restaurant chain. In this episode, Bill explains the importance of seeing restaurant operations as a chance to 'put on a show', the evolution of his business, his thoughts on the industry, building strong teams and the key people and places that he derives inspiration from. This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy Chartable - https://chartable.com/privacy Support this podcast
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#22: Hospitality's Proven Principles With Adam Knight, Founder of Proven Principles
27/03/2019 Duração: 41minAdam Knight, Founder of Proven Principles joins us to discuss the many changes that we are seeing in the hotel industry and the broader hospitality sector. Adam founded Proven Principles in 2018 and has been consulting and coaching hotels, restaurants and vacation rental owners using the best practices he has acquired from working in the luxury hotel industry. In this episode, Adam discusses the over-commercialisation of the hospitality industry, the difference between service and hospitality and the next big things in hotel tech. This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy Chartable - https://chartable.com/privacy Support this podcast