Hospitality Mavericks Podcast

In this episode, Kieron speaks with Kim Scott who happens to be the author of one of his favourite books in the last 2 years, “Radical Candor” is based around a simple idea of Care Personally and Challenge Directly. Kieron and Kim talked through the different scenarios that we are all facing right now could be addressed utilising the Radical Candor model, from leaders having tough conversations with their teams, to the perils of enforcing physical distancing when you are out for your exercise or shopping when you’re surrounded by others who aren’t respecting the rules and most importantly to a lot of us right now, dealing with the potential pressure and tension of being pent up at home with our families, folks who know how to push our buttons to garner a response more than most. You can find Kim on Twitter at @kimballscott more details on the work that the Radical Candor team do in the training world @candor You will find their website http://www.radicalcandor.com/ (www.radicalcandor.com) and obviou

Kieron talked with Tim on Saturday 28th March as Yummy prepared to transition to grocery retailers. The pub has always been the heart of the community for some and the greengrocers for the rest, so for Tim and the team to combine the 2 in these times of strife made perfect sense. Kieron and Tim talked culture and how that is the thing that ensures the entire team are on the same page, talked about the fire at Somerstown in 2018 and how that mentally helped the 3 founders be prepared for this crisis and through building partnerships that endure. Tim, Anthony and Jason are three fellas passionate about running amazing pubs for the communities they serve but most importantly they recognise that to do that, they must serve their teams first. Find Tim on social @YummyTim or on LinkedIn at https://www.linkedin.com/in/foster-tim-440626a (https://www.linkedin.com/in/foster-tim-440626a)and find the Yummy Pub Co at @yummypubs and at www.yummypubs.co.uk This podcast uses the following third-party services for ana

In this episode, Michael speaks to Robin Ashton from Ashton Foodservice Consulting in the US. Robin is a consultant and expert that have been advising the industry for decades with insights on what is going on and trends. Robin gives us an overview of what is going on in the US market, gives advise short and long term for operators on how to navigate this storm. He also gives ideas on what you should be doing in the coming period to be ready on the other side. Remember if you would like to check out more about Robin - please visit; http://www.theashtonreport.com/ (www.theashtonreport.com) If you have not signed up to the newsletter go to https://www.experience101.live/ (https://www.experience101.live/) and sign up today. Thanks to our partners HGEM, Tahola and Vita Mojo for supporting us get this out to more movers, shakers and mavericks - together we can overcome this. This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy Chartable - https://chartab

In this episode, Kieron talks with Fergal Dooley who is an operator turned hospitality consultant. Fergal spent many years in London as Director of Operations for Valentina Fine Foods before relocating to Washington DC to join The Doyle Collection.  Kieron and Fergal discussed the impact on the Washington hospitality scene and how that community has come together through social media to support one another. We covered furlough pay, the industry feeding its people and the National Guard patrolling the streets. You can connect with Fergal on Linkedin https://www.linkedin.com/in/fergal-dooley-8308711a (https://www.linkedin.com/in/fergal-dooley-8308711a) or over on Twitter @fergaldooley  If you have not signed up to the newsletter go to https://www.experience101.live/ (https://www.experience101.live/) and sign up today. Thanks to our partners HGEM, Tahola and Vita Mojo who is making this possible. This podcast uses the following third-party services for analysis: Podcorn - https:

In this episode Michael talks with Barry Shuster who is the founding editor and an investment partner of Restaurant Startup & Growth Magazine and RestaurantOwner.com, an online and print media company serving restaurant entrepreneurs. Michael and Barry talks about the current storm and its impact on the industry and especially independent and small restaurant groups. Remember if you would like some help please reach out to Barry on LinkedIn - Barry Shuster. If you have not signed up to the newsletter go to https://www.experience101.live/ (https://www.experience101.live/) and sign up today. Thanks to our partners HGEM, Tahola and Vita Mojo who is making this possible.  This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy Chartable - https://chartable.com/privacy Support this podcast

In this episode, Michael is talking with Julian Mathews Solicitor and Partner at Wedlake Bell LLP in London. He has for years been advising hospitality and restaurant businesses. We talked about the current storm and what operators need to prepare themself for legally short and long term. We also covered what operators should do in the coming period to be ready when they come out of hibernation. We discuss how all this impact company culture and employee engagement now and long term. Remember if you would like some help please reach out to Julian either via email: jmathews@wedlakebell.com or phone: 07968 558739 Thanks to our partners HGEM, Tahola and Vita Mojo who is making this possible.  This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy Chartable - https://chartable.com/privacy Support this podcast

In this episode, Michael is talking with Elaine Batho, who is Life and wellness coach that helps hospitality professionals living healthier and happier lives. She has worked in the hospitality industry for decades and really understands how it all works. We talked about how to survive and thrive now and long term. She gives you practical tools for supporting you own as well as your team mental health. Thanks to our partners HGEM, Tahola and Vita Mojo who is making this possible. Extra help My website http://www.elainebatho.com/ (http://www.elainebatho.com) Mind Charity http://www.mind.co.uk/ (http://www.Mind.co.uk)  NHS every mind matters page https://www.nhs.uk/oneyou/every-mind-matters/ (https://www.nhs.uk/oneyou/every-mind-matters/)  http://hayhouse.co.uk/ (Hayhouse.co.uk) as a resource for courses and books with multiple personal development authors and experts. Recommended reading:  Growth Mindset by Carole Dweck The monk who sold his Ferrari by Robin Sharma Head

In this episode, we have Ivan Brewer from Australia. Ivan is a restaurant advisor and expert that helps SME food and beverage businesses achieve sustainable profitability. We will be talking about how to survive and thrive the shit storm as an operator. What preparation you can do now to ensure you are ready when business picks up again. Remember if you would like some help or chat, please reach out to Ivan LinkedIn https://www.linkedin.com/in/ivanbrewer/ (Ivan Brewer.) If you have not signed up to the newsletter, go to https://www.experience101.live/ (https://www.experience101.live/) and sign up today. Thanks to our partners HGEM, Tahola and Vita Mojo who is making this possible.  This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy Chartable - https://chartable.com/privacy Support this podcast

Carlene Jackson, CEO Cloud9 Insight, an award-winning business change consultancy, helping SMEs grow profitability through the use of Microsoft cloud technologies. In this episode Michael sat down with Carlene to discuss the current storm in the world and how to survive this, how to develop a company's purpose, how to build culture, people practices and how making food together in a workplace can boost engagement and productivity. Podcast edited by Let's Talk Video Production:  https://letstalkvideoproduction.com/ (https://letstalkvideoproduction.com/)(https://letstalkvideoproduction.com/ (https://letstalkvideoproduction.com/))  #Hospitality #HospitalityMavericks #Restaurants #Restaurant #MichaelTingsager #CarleneJackson #PutPeopleFirst #BeMaverick #DareToBeDifferent #Podcast #Podcasts #Business #Industry #Cloud9 #Cloud9Insights #Brighton #Leadership #CurrentStorm #HowToSurvive #Microsoft #Technology #SMEs #Profitability #Consultancy #Development #Purpose #Culture #People #PeoplePractices #Toge

In this episode, we have https://www.linkedin.com/in/markmcculloch (Mark McCulloch) from Supersonic Inc who is a very experienced marketing dude in the hospitality and restaurant industry. Mark is a strategist/expert/guru, you decide which of those titles fits him best. In this episode Mark and Kieron had a great chat covering B2C relationships, about why the industry should be helping one another and how we shake off the shock and start moving forward. This podcast is about hope and recognising that the time for defence is done, now we have to go on the offence sooner rather than later or be stuck in the past. This is a great chat between two friends who love this industry, we hope you enjoy.  Remember if you would like some help, please reach out to Mark via Twitter @supersonic_inc Or on linkedinhttps://www.linkedin.com/in/markmcculloch (https://www.linkedin.com/in/markmcculloch) If you would like more of this; please subscribe to one of our channels more to come very soon. If you have not signed up

In this episode, we have Lucy Noone-Blake a very experienced Marketing & Communications Specialist in the hospitality and retail industry. Lucy has been through challenges throughout her career with brands like Living Ventures, Hawksmoor and most recently, Pear Communications . She gives her views on where she sees the industry is and some top communications tips to ensure that your brand message is consistent and In line with your values. Remember if you would like some help, please reach out to Lucy via Twitter @lucinoone7 Or on LinkedIn https://www.linkedin.com/in/lucy-noone-blake-87a117ab (https://www.linkedin.com/in/lucy-noone-blake-87a117ab) If you would like more of this; please subscribe to one of our channels more to come very soon. If you have not signed up to the newsletter, go to  https://www.experience101.live/ (https://www.experience101.live/) (https://www.experience101.live/ (https://www.experience101.live/)) and sign up today. Thanks to our partners HGEM, Tahola,

In this episode, we have https://www.linkedin.com/in/frankbandura/ (Frank Bandura) which a very experienced CFO in the hospitality and restaurant industry and he have navigated many storms through his career with brands like Gaucho and CAU. He gives his views on where he sees the industry is and some top financial tips to improve chances for surviving short and long term. Remember if you would like some help, please reach out to Frank via Twitter @frankbandura or LinkedIn: https://www.linkedin.com/in/frankbandura/ (Frank Bandura.) If you would like more of this; please subscribe to one of our channels more to come very soon. If you have not signed up to the newsletter, go to https://www.experience101.live/ (https://www.experience101.live/) and sign up today. Thanks to our partners https://www.hgem.com/ (HGEM), https://tahola.co.uk/ (Tahola) and https://software.vitamojo.com/ (Vita Mojo) for supporting us get this out to more movers, shakers and mavericks - together we can overcome this.  This

In this second episode, Michael talked with one of the most knowledgeable people in the food and drink industry with us when it comes to trends and shift in the economy https://www.linkedin.com/in/peter-backman-38305a6/ (Peter Backman). He will help us get a grip on the current situation as well as how we navigate the future. We will also be talking deliveries role, and he will be giving top tips for survival in the coming months. Remember if you would like some help, please reach out to Peter via Twitter @PeterBackmanFS or give him a bell on 07 785 242 809.  Or visit Peters website here; https://www.peterbackmanfs.com/ (https://www.peterbackmanfs.com/) If you would like more of this; please subscribe to one of our channels more to come very soon. If you have not signed up to the newsletter, go to https://www.experience101.live/ (https://www.experience101.live/) and sign up today. Thanks to our partners HGEM, Tahola and Vita Mojo for supporting us get this out to more movers, shakers and maveri

In this special edition podcast Michael interviewed Co-Founder and CEO of https://www.streetfeast.com/london-union (Street Feast); https://twitter.com/DowneyJD (Jonathan Downey) as our guest - we will be discussing how to navigate the storm during the Corona Virus. He will be giving great insights into where he sees the industry is right now, what you need to do as an operator to keep the doors open, what the government needs to do to keep one of the most important industries and biggest UK employers afloat, and what he is doing himself as a leader to keep head over water. JD was so kind as to offer people help via Twitter @DowneyJD or email him at jd@londonunion.com. Please share this podcast so other industry people can get JD's great insight and tips to help.  If you would like more of this; please subscribe to one of our channels more episodes to come very soon. If you have not signed up to the newsletter, go to  https://www.experience101.live/ (https://www.experience101.live/) an

Rob Fink is the Founder and CEO of Big Drop Brewing Co, a fast-growing low alcohol beer company. Rob, previously a solicitor in London, attracted £500,000 from angel investors to build his low-alcohol craft beer brand. In this episode, Michael sat down with Rob to talk about Robs journey on building a brew company, trends around low alcohol, leadership, the current state of the industry and much more. Grab a beer and enjoy! Podcast edited by Let's Talk Video Production: https://letstalkvideoproduction.com/ (https://letstalkvideoproduction.com/)  #Hospitality #HospitalityMavericks #Restaurants #Restaurant #MichaelTingsager #RobFink #PutPeopleFirst #BeMaverick #DareToBeDifferent #Podcast #Podcasts #Business #Industry #BigDropBrewingCo #London #Brighton #Solicitor #LowAlcohol #AngelInvestors #Leadership #Trends #Beer This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy Chartable - https://chartable.com/privacy Support this podcast

Charlie McVeigh is a hospitality sector investor who has spent twenty years building brands and businesses in the industry. In 2019 Charlie invested in The https://thebreakfastclubcafes.com/ (The Breakfast Club) and https://www.butchies.co.uk/ (Butchies Buttermilk Fried Chicken) and is now the chairman for both. Charlie is also an in-demand public speaker and appears in BBC2's My Million Pound Menu as an investor-judge. In this episode, Michael sat down with Charlie and discussed his journey in hospitality, leadership, the current state of the industry, going abroad as an operator, investment and the importance of net profit aa well as why he is very optimistic for the future of the hospitality and restaurant industry. Podcast edited by Let's Talk Video Production:  https://letstalkvideoproduction.com/ (https://letstalkvideoproduction.com)(https://letstalkvideoproduction.com/ (https://letstalkvideoproduction.com/))  #CharlieMcVeigh #Hospitality #HospitalityMavericks #M

Marc Zornes is the Co-Founder of Winnow. At Winnow, they help the hospitality and food services industry cut down on food waste by making the kitchen smarter through their Artificial Intelligence technology. Through the implementation of this AI technology, Winnow have already helped save more than twenty three million meals in the kitchens they work with. In this episode, Michael sat down with Marc to discuss climate challenges for our planet and humanity, how technology can help to solve these problems, how to grow a business fast, leadership and much more. Podcast edited by Let's Talk Video Production:  https://letstalkvideoproduction.com/ (https://letstalkvideoproduction.com)(https://letstalkvideoproduction.com/ (https://letstalkvideoproduction.com/))  #Winnow #Hospitality #HospitalityMavericks #Mavericks #MichaelTingsager #FoodServices #MarcZornes #AI #ArtificalIntelligence #Technology #MinimiseWaste #ClimateChange #Climate #ClimateChallenges #Planet #Humanity #Tech #SolvingProblems #Leade

Matt Grech-Smith is the Co-founder and CEO at the institute of competitive socialising and the well known-brand 'Swingers', a crazy golf experience combined with cocktails and street food based in London and soon to be in New York City. In this episode Michael sat down with Matt Grech-Smith to talk about setting a new standard for hospitality experiences, the challenges of growing a business, the team and much more. Podcast edited by Let's Talk Video Production: https://letstalkvideoproduction.com/ (https://letstalkvideoproduction.com) #Swingers #MichaelTingsager #MattGrechSmith #CompetitiveSocialising #CrazyGolf #NewYork #London #NewStandards #HospitalityExperiences #Business #Podcast #Challenges #Team #Hospitality #Restaurants #Experiences #HospitalityMavericks #Maverick #DareToBeDifferent #JeremySimmonds This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy Chartable - https://chartable.com/privacy Support this podcast

Not1Bean is a coffee company that only supply coffee which has been roasted and packaged within the communities that grew them to ensure that coffee farming communities are well equipped to mitigate the ever increasing danger climate change poses to their way of life. This revenue is often the difference between sustainability and abject poverty - and who could object to fewer cargo ships due to the weight difference of roasted coffee being lighter? In this episode, Michael sits down with Gary and Mike, from Not1Bean to discuss the power of direct coffee trade with the farmers, slavery, climate change and the impact on coffee supply in the future, sustainability in coffee and much about how the coffee industry works. #Not1Bean #MichaelCoates #GaryGolden #MichaelTingsager #Coffee #Community #Hospitality #EmployeeExperience #Farming #Communities #CoffeeTrade #CoffeeBeans #ClimateChange #Slavery #Sustainability #Poverty #CoffeeSupply #Future #PutPeopleFirst #CoffeeIndustry #HospitalityMavericks #Business #Podcas

Loui Blake, is an award-winning marketer and entrepreneur. He is the founder of the UK's largest plant-based restaurant Erpingham House, and Central London restaurant brand Kalifornia Kitchen, who's passionate about plant-based food and sustainable business. In this episode, Michael sat down with Loui to discuss entrepreneurship, the power of plant-based food, leadership and Loui's secret to success. #Hospitality #HospitalityMavericks #Maverick #Restaurant #Restaurants #LouiBlake #MichaelTingsager #Podcast #PutPeopleFirst #Business #Entrepreneur #PlantBased #Vegan #ErpinghamHouse #KaliforniaKitchen #Sustainability #Sustainable #Entrepreneurship #Leadership #SecretToSuccess #Development #Improvements This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy Chartable - https://chartable.com/privacy Support this podcast