Hospitality Mavericks Podcast

Shawn Askinosie Founder and CEO of Askinosie Chocolate returns to the podcast. On Episode #169, we talked about why he started the business and his book Meaningful Work.In this conversation, Shawn shares his experiences with his origin trips and his mission to give back to the communities. He also talks about his Chocolate University Foundation which gives young students the opportunity to share in his non-traditional chocolate business as they travel world. Lastly, Shawn discusses the meaningful relationships he builds with his international communities and how the special presence of his business impacts the people he works with.Connect with Shawn and Askinosie Chocolate:https://askinosie.com/pages/shawn-askinosie-biohttps://www.linkedin.com/in/shawnaskinosie/https://askinosie.com/https://askinosie.com/pages/mababu-tanzaniahttps://askinosie.com/pages/direct-tradehttps://askinosie.com/pages/transparency-reporthttps://www.hospitalitymavericks.com/169-shawn-askinosie-founder-and-ceo-of-askinosie-chocolate-on-w

This week we hear from both Director of People & Training  Victoria Freeman and HR & Training Manager Holly Norrington from the award-winning catering company Thomas Franks. In this week's conversation, Vicky and Holly cover their business model, how they were able to build upon their values through feeding initiatives during covid, their beliefs they stand by in Thomas Franks and designing a team culture for longevity. They also discuss how they successfully grow as a company, how their top leaders support ideas that contribute to the Thomas Franks brand, recruiting people with the same values, and continuing to not stay complacent but thinking ahead.Connect with Thomas Frankshttps://www.linkedin.com/in/victoria-f-28287917a/https://www.linkedin.com/in/holly-norrington-b36a04a1/https://thomasfranks.com/https://www.theburntchefproject.com/This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacyChartable - https://chartable.com/privacy

Klaudia Mitura, podcast host, for The Happiness Challenges, comes back on the show to discuss how she test drives happiness hacks for when times are tougher through the science of happiness.Klaudia explains how she researches happiness and how she encourages people to create more happiness rather than relying on the brain to dish out those emotions for us. She also covers her definition of happiness, misconceptions around happiness, if genetics play a role, state of happiness now with increased screen time, and how we can re-wire our brain for happiness at any age.Connect with Klaudia:https://thehappinesschallenge.co.uk/https://www.linkedin.com/in/klaudiamitura/https://www.hospitalitymavericks.com/86-kitty-newman-and-klaudia-mitura-happiness-co-hosts-on-placing-happiness-first/This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacyChartable - https://chartable.com/privacy

This is Frederick Szydlowski, Co-Founder of Embargo, a CRM & loyalty data engine platform helping coffee shops, bakeries & quick-service restaurants connect with their key customers to drive repeat business across every customer journey.This week, we speak with Frederick on how he founded Embargo, key takeaways for businesses to build relationships with customers, understanding the consumer on a deeper level through data, and thinking outside the box to develop consumer loyalty.Connect with Frederick:https://www.linkedin.com/in/fryderyk-frederick-szydlowski-2985a775/https://www.embargoapp.com/Kevin Kelly Article - 1,000 True Fanshttps://kk.org/thetechnium/1000-true-fans/This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacyChartable - https://chartable.com/privacy

Fergus Navaratnam-Blair Research Director at National Research Group, a research agency that focuses on the intersection of media, culture, and technology.In this conversation, Fergus breaks down AI; how AI can improve technologies, transform tasks in the travel industry, if consumers can truly trust where AI is now, human accountability through AI, and key points to think about when using AI in your organization.Connect with Ferugshttps://www.linkedin.com/in/fergus-navaratnam-blair-aa0a72a1/https://www.linkedin.com/company/national-research-group-a-stagwell-company/https://nrgmr.com/This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacyChartable - https://chartable.com/privacy

This week's guest is Reiner Kraft, PhD founder of The Mindful Leader. The Mindful Leader focuses on mindful leadership methodologies to help leaders reach new levels of awareness, performance, energy, and resilience.In this conversation, Reiner shares his story of where mindfulness first played a role in his life, the importance of operationalizing mindful knowledge into daily life, and tracking your mind vs. body KPIs. Through this understanding leaders will be able to stay present and stay in a calm state of mind within fast paced, stressful environments to ultimately upgrade your awareness, mind and body.https://www.themindfulleader.net/https://www.linkedin.com/in/reiner/This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacyChartable - https://chartable.com/privacy

Jensen Cummings, 5th generation chef, 22+ years in the restaurant industry and recorded over 400 podcast episodes at the Best Served Podcast.This week's conversation with Jensen takes a look at the restaurant industry and Jensen's viewpoints on how the industry is surviving, improvements he suggests, and actionable steps that can be done to improve the restaurant business model. He also shares how his experience has helped him see different vantage points in the industry to produce better chefs and employees.Connect with Jensenhttps://www.bestservedpodcast.com/https://www.linkedin.com/in/jensen-cummings-09b9894b/This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacyChartable - https://chartable.com/privacy

Paul Newnham is the Network Lead SDG2 Advocacy Hub, Chefs' Manifesto, and BeansisHow.This week's conversation covers the current state of the food industry systems, and how we in food service can play a vital role in making it better for people and the planet. Paul shares how he is taking action with food operators and chefs to tackle challenges in the food industry.Connect with Paul:https://www.linkedin.com/in/paulnewnham/https://www.instagram.com/paulnewnham/https://twitter.com/paulnewnhamhttps://beansishow.org/https://sdg2advocacyhub.org/chefs-manifestohttps://www.devex.com/news/opinion-why-beans-are-key-to-accelerating-a-change-to-our-food-system-105709https://www.menusofchange.org/https://www.bamco.com/blog/beans-is-how/This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacyChartable - https://chartable.com/privacy

Jonatan Rasmussen, Co-Founder of All Gravy, shares his passion for better employee engagement and how financial wellness plays a large role in retention and performance.This conversation covers the importance of building employee experience through financial wellness, challenges businesses face and how mindset can affect performance, the benefit of tech within a business, and being self-aware as an operator.Connect with Jonatan:https://www.linkedin.com/in/jonatanmarc/https://www.allgravy.com/This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacyChartable - https://chartable.com/privacy

Third time guest, Ari Weinzweig, co-founder of Zingerman's Community of Businesses, sits down to discuss the importance of knowing and understanding beliefs in the workplace.Do you know what you believe and do you know what you don't believe? This week's conversation encourages self-reflection of your beliefs and how everyone fundamentally comes from a set of beliefs. Ari shares how knowing a company's set of beliefs aids in employee positivity and productivity. Connect with Ari:Ari Weinzweig: https://www.zingtrain.com/trainer/ari-weinzweig/Zingerman's: https://www.zingermanscommunity.com/Ari's Article on Succession planing: https://www.zingermanscommunity.com/2023/02/sharing-the-next-big-step-in-zingermans-history-perpetual-purpose-trust/Previous interview on the show with Ari:https://www.hospitalitymavericks.com/163-ari-weinzweig-ceo-of-zingermans-community-of-businesses-on-visioning-and-the-myth-of-the-one-thing/https://www.hospitalitymavericks.com/114-ari-weinzweig-co-founder-of-zingermans-on-self-leaders

This episode we connect with Julian Fris, Founder and Principal Consultant at Neller Davies. Through his experience in the food industry, Julian has made it his mission to prioritize what people want in the most cost effective way.This conversation dives into the state of food in hospitals today and Julian shares the strategies and tactics they have implemented to improve the quality of food in the NHS.Connect with Julianhttps://www.linkedin.com/in/julianfris/https://nellerdavies.com/This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacyChartable - https://chartable.com/privacy

Mike Hohnen found his start in the hospitality industry at a young age and through many trials and errors of being in business, he gained experience with about everything. After reflecting on his business ventures, he found that what he was most passionate about was the growth of leadership and how you get to become a good leader.Mike's emphasis on catering to the "little people" and caring about the relationships of others has truly proven successful in the workplace. He shares the questions he asks to leaders and items you can implement to ultimately become a successful growing leader in any job field.Connect with Mike:https://mikehohnen.com/https://www.linkedin.com/in/mikehohnen/https://vimeo.com/837628901/c2d7c77690?share=copyhttps://hbr.org/2008/07/putting-the-service-profit-chain-to-workThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacyChartable - https://chartable.com/privacy

This week we talk with Chris Hughes, expert on marketing and branding. Chris has worked with some of the most significant companies and mastered marketing by learning and teaching others what he is most passionate about - how to scale the story and culture.In this discussion, Chris breaks down his formula for the best company vision and mission, owning your brand's purpose and bringing these alive through a book of culture. Connect with Chris: https://www.linkedin.com/in/chrishughes102/This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacyChartable - https://chartable.com/privacy

Oliver Winter, Founder and CEO at a&o Hostels, went from travelling the world with his friends in cheap hostels to founding and running his own affordable yet safe, hostel chain.In this episode, you will also hear how Oliver and his team have goals to go net zero by 2025, the plans they have implemented, and how their employees have participated in achieving and offering solutions to accomplish net zero emissions. Links:https://www.linkedin.com/in/oliver-winter-berlin/A big thank you to our sponsor Bizimply who is helping progressive leaders and operators make every shift run like clockwork! Head to their website at www.bizimply.com or email them directly at advice@bizimply.com.Connect with the podcastJoin the Hospitality Mavericks newsletterTune in via your favourite podcast platform - here More episodes for you to check out here This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacyChartable - https://chartable.com/privacy

An expert in the food and beverage industry, Julian Melletin, Director of New Nutrition Business, shares his views and gives advice to any businesses looking to scale.In this conversation, we discuss food data studies. We also cover food fads and trends and how these trends have changed the food industry throughout the years. Julian gives deep insight into New Nutrition's annual report 10 Key Trends in Food, Nutrition & Health and discuss how the power of the internet has greatly impacted consumer decisions on food and health. Julian examines the successes and failures of some of the more prominent food companies and what his advice would be to stay successful in this industry.https://www.new-nutrition.com/https://www.linkedin.com/in/julian-mellentin-8312962/This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacyChartable - https://chartable.com/privacy

In today's episode, we talk with Kat Parsons, Head of Diversity, Inclusion and Belonging at ISS Facility Services UK and Ireland. Kat makes waves in her workplace by ensuring that each employee feels represented, heard and cared for. We cover initiatives and programs that she's implemented in ISS, advice she would give to organizations to execute within their own business, and the overall importance of Diversity, Inclusion and Belonging in the workplace.Connect with Kat:www.iss.co.ukhttps://www.linkedin.com/in/kat-parsons-743a0953/This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacyChartable - https://chartable.com/privacy

In today’s episode, we welcome guest Patrick McDermott, founder of DigiTally, a business that helps retail and hospitality businesses reduce waste and increase margins through digital stock-taking services. Patrick believes that the food waste problem in the developed parts of the world is a serious issue and that it is time for the industry to take responsibility.We delve into the importance of understanding margins, reducing food waste, and training employees for success. Patrick also uncovers engaging with non-monetary figures, digitalising food inventory, and why hard decisions lead to better long-term outcomes.Links:‘The Great Game of Business’ by Bo Burlingham and Jack Stack: https://www.amazon.com/dp/0385348339 DigiTally: https://www.digitally.io/ Patrick’s LinkedIn: https://ie.linkedin.com/in/patrickmcdermottdt Connect with the podcast:Join the Hospitality Mavericks newsletter: https://rb.gy/5rqyeq  A big thank you to our sponsor Bizimply who are helping progressive leaders an

In this episode, we are joined by Ashley Godfrey, a hospitality industry expert. After working at Westgate Resorts for six years, she achieved her goal of becoming the director of the recreation department. She then went on to work at Walt Disney World as a management intern, where she quickly climbed the ladder to become a resort duty manager. Unfortunately, COVID-19 led to Ashley's furlough from her job, but ultimately led her to her dream job of teaching hospitality management courses at Escoffier School Of Culinary Arts. Tune in as Ashley shares insights on providing a great customer experience, handling negative online reviews, and the rising costs in the industry. She also emphasizes the importance of empathy in the workplace, providing plant-based menu options, and treating employees well. Links:LinkedIn: https://www.linkedin.com/in/ashleygodfrey  Escoffier School Of Culinary Arts: https://www.escoffier.edu/Connect with the podcast:Join the Hospitality Mavericks newsletter: https://

As a plant-based food advocate, Chantelle Nicholson grew up in New Zealand surrounded by seasonal produce and her love for plants. She is a multi-award winning chef, owner of Apricity Restaurant (Michelin Green Star 2023) in Mayfair, former chef-owner of now-closed and much-loved Covent Garden restaurant Tredwells (the recipient of a green Michelin star in 2021) and All’s Well, a ‘pandemic pop-up’.This was a fascinating conversation where Chantelle talks candidly about food education, building inclusive experiences, operating a restaurant five days a week (not seven!), building time for recovery and recuperation – and what ‘Apricity’ means. Links:‘Planted’ by Chantelle Nicholson: https://www.amazon.com/dp/0857834487 Apricity: https://www.apricityrestaurant.com/Chantelle’s website: https://www.chantellenicholson.com/Chantelle’s Instagram: https://www.instagram.com/chef_chantelle/ Chantelle’s LinkedIn: https://www.linkedin.com/in/chantelle-nicholson-7a01a944/ Connect with the podcast:Join th

HUNGRY is disrupting the $100 billion business food and events industry with a food-tech marketplace and logistics platform. It provides food and engagement solutions for businesses, powered by top local chefs and entrepreneurs. Today we’re joined by the CEO, Jeff Grass, to learn more about corporate catering in the 21s century. We delve into how to scale a culture, a system for feedback loops, providing food experiences, and storytelling through new technologies. Links:HUNGRY: https://tryhungry.com/ Jeff’s LinkedIn: https://www.linkedin.com/in/jeffgrassConnect with the podcast:Join the Hospitality Mavericks newsletter: https://rb.gy/5rqyeq  A big thank you to our sponsor Bizimply who are helping progressive leaders and operators making every shift run like clockwork. Head to our website at www.bizimply.com or email them directly at advice@bizimply.com.This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacyChartable - https://chartable.