Data Mining Techniques For Marketing, Sales, and Customer Relationship Management [Third Edition]

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The leading introductory audiobook on data mining, fully updated and revised!

When Berry and Linoff wrote the first edition of Data Mining Techniques in the late 1990s, data mining was just starting to move out of the lab and into the office and has since grown to become an indispensable tool of modern business. This new edition — more than 50 percent new and revised — is a significant update from the previous one and reveals how to harness the newest data mining methods and techniques to solve common business problems. The duo of unparalleled authors share invaluable advice for improving response rates to direct marketing campaigns, identifying new customer segments, and estimating credit risk. In addition, they cover more advanced topics, such as preparing data for analysis and creating the necessary infrastructure for data mining at your company.

  • Features significant updates since the previous edition and updates you on best practices for using data mining methods and techniques for solving common business problems.
  • Covers a new data mining technique in every chapter along with clear, concise explanations on how to apply each technique immediately.
  • Touches on core data mining techniques, including decision trees, neural networks, collaborative filtering, association rules, link analysis, survival analysis, and more.
  • Provides best practices for performing data mining using simple tools such as Excel.

This third edition of Data Mining Techniques covers a new data mining technique with each successive chapter and then demonstrates how you can apply that technique for improved marketing, sales, and customer support to get immediate results.


  • Chapter 0

    Duração: 12min
  • Chapter 0 Part 1

    Duração: 01h18min
  • Chapter 1 Part 1

    Duração: 01h51min
  • Chapter 2 Part 1

    Duração: 01h43min
  • Chapter 3 Part 1

    Duração: 02h13min
  • Chapter 4 Part 1

    Duração: 02h05min
  • Chapter 5 Part 1

    Duração: 40min
  • Chapter 6 Part 1

    Duração: 03h22min
  • Chapter 7 Part 1

    Duração: 01h41min
  • Chapter 8 Part 1

    Duração: 01h28min
  • Chapter 9 Part 1

    Duração: 01h46min
  • Chapter 10 Part 1

    Duração: 01h34min
  • Chapter 11 Part 1

    Duração: 01h11min
  • Chapter 12 Part 1

    Duração: 01h50min
  • Chapter 13 Part 1

    Duração: 01h30min
  • Chapter 14 Part 1

    Duração: 02h03min
  • Chapter 15 Part 1

    Duração: 01h40min
  • Chapter 16 Part 1

    Duração: 02h07min
  • Chapter 17 Part 1

    Duração: 01h58min
  • Chapter 18 Part 1

    Duração: 02h04min
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