Renegade Thinkers Unite: Marketing Tips From Cmos And Expert Marketers

Call an Uber, order from Amazon, book a hotel… You can do all of these things instantly—even at 4 AM. People today want commodities quickly and with round the clock access. Believe it or not, your B2B buyers are also people, and they probably want the same. Now, most businesses can’t man their websites 24/7 (unless you’re shelling out for night shift employees or lots of coffee)—this is where the chatbot comes in. But there’s an art to the bot—they shouldn’t replace humans, but should help facilitate conversations with customers. Proper use can result in tremendous boost to lead generation, and can radically speed up a company’s growth. Dave Gerhardt, co-author of Conversational Marketing and VP of Marketing at Drift, joined RTU for a chatbot chat, and really digs into the value, and ideal usage, of these automated critters. Beyond that, Dave touches on a few broader subjects, including how marketing efforts need to be rooted in empathy and humanity. After all, you’ll always be marketing to people. Listen in!

Nothing like a live audience to keep you on your toes! Third-time guest Brent Adamson, Distinguished Vice President, Gartner, joins Drew for a live conversation in front of an elite collection of B2B CMOs to chat about smarketing—and no, that’s not a typo. Brent dives into why sales and marketing—“smarketing”— must work together and fully align to connect with customers. Beyond that, Brent explains why buying is broken, the pitfalls of working with a large buyer committee, and why companies need to make customers reevaluate themselves rather than products. Don’t miss that and more on this week’s Renegade Thinkers Unite.

If a tree falls in the forest... You know the rest. But, if Randy Frisch doesn't attend a conference, did people there still talk about content marketing? It's quite possible—but perhaps not with the same enthusiasm, and likely not from the same angle. On this episode, Randy Frisch, the CMO & President of Uberflip, a content experience platform for marketers, talks about cutting through. Randy explains that you have to “Trojan Horse” your sales message inside a broader, topic of interest. The opportunity here is to create content that your target actually wants to consume, and then using that content as a path to your offering. Content marketing has to cut through and get attention. If not, in the words of Randy himself: F#ck content marketing. To learn more about properly leveraging marketing materials, creating provocative content, scaling personalization, and more, listen to today's episode. This episode is especially relevant for today’s marketers. Listen in! Subscribe on Apple Podcasts - Stitcher - o

Surveys can provide a wealth of data on any sort of topic. But there is an art to crafting the perfect survey, one that invites honest and valuable feedback without steering the respondents, and doesn't damage the responses by overwhelming the survey takers. Leela Srinivasan, CMO of SurveyMonkey, took some time after recording her recent RTU episode to discuss survey creation with Drew. Well-constructed surveys are crucial for informing creative, effective marketing efforts. To learn more about artfully crafting questions, audience selection, getting people to take your survey, making sense of the information, and more, check out this brief, bonus episode!  

“Eating your own dog food” didn’t sound so appetizing, so folks started “drinking their own champagne.” SurveyMonkey didn’t want people thinking they were sipping too much bubbly on the job, so now they “eat at their own restaurant.” Put simply, they lean heavily on their own offering to strengthen their marketing, grow their company and—as they like to say—power the curious! From finding out how much a person uses technology, to determining how a company’s culture is developing, the options are endless on what info you can gather with SurveyMonkey, and the company's  marketing efforts put that to test. Leela Srinivasan, SurveyMonkey’s CMO, chats with Drew on how everything at SurveyMonkey—from campaign development to internal culture—is about creating and supporting a world of curious people. Don’t miss what Leela has to share! Subscribe on Apple Podcasts - Stitcher - or Podsearch What You’ll Learn Power the Curious campaign Prior to going public, SurveyMonkey did a brand refresh with its Power the Curious c

Whether you're a small business catering to a consumer, or an enterprise tech company targeting fortune 500 giants—the changes in how banks are approaching branding and marketing can provide a great template for successful marketing in the modern era. When most people have a banking issue to resolve, they usually open up their mobile app, or visit a website—in-person banking is starting to take a back seat to digital mediums. That's the shift Paul Kadin and Sarah Welch, of analytics and advisory firm Novantas, are wrangling. In this episode, they discuss how banks are evolving, and how those banks are championing new, universal principles of successful B2B and B2C marketing. Listen in! You won’t want to miss this episode. Subscribe on Apple Podcasts- Stitcher - or Podsearch What You’ll Learn What banks need to do to succeed? Paul and Sarah share that successful banks have three things in common. They satisfy what people expect from them. A bank will not succeed if it does not offer basic customer service or f

You’ve heard it said, “be the big fish in a small pond.” But have you ever considered being the big fish in many small ponds? Sage Intacct, a provider of cloud financial management, is doing just that. To pull this off, Sage Intacct first defines different “micro-verticals” by breaking down larger marketplaces, like manufacturing, into more granular categories, like toys, planes, and cars. Following that, they become experts in the field, and begin producing valuable, category-specific sales materials and insights. Vice President and Head of Marketing, Ian Howells, chats with Drew on this episode about how his employees get to know these different markets—or ponds if you will—and the rigorous process of becoming the biggest fish in each. Be sure to join in! Subscribe on Apple Podcasts- Stitcher - or Podsearch What You’ll Learn 1% penetration to a desired goal - how to get started in micro-targeting Ian shares the process of penetrating a new market. Sage Intacct works hard to reach out to multiple companies t

UVeye is putting together technology that has an immense range of uses, is wildly innovative, and is—putting it plain and simple—cool! The company produces under vehicle inspection systems, that use deep learning—a sort of AI-derived machine intuition—to say “hey, something about this car doesn’t seem right” and flag it for inspection. This can help stop dangerous contraband or weapons from being smuggled into secure areas, but the use cases don’t stop there. Though in an ideal world these scanners wouldn't be needed, Ohad Hever and David Oren understand the importance of having this sort of capability. As COO and CSO, they've had to figure out how to market this product in a fairly private industry, while leveraging a bunch of partners, and all on a meager budget. Learn how they do it on this episode of RTU. Don’t miss out on Ohad and David’s experience. Tune in! Subscribe on Apple Podcasts- Stitcher - or Podsearch What You’ll Learn Raising awareness of a challenge your company can solve Imagine this: it is

When you have to reach out to someone quickly, what do you usually do? Exactly! Send a text. So why aren't more businesses text-enabling their phone lines? That question is at the center of Brightlink's text-enabling solution, designed so that company phone lines—usually reserved for saying 'no' to pesky cold calls— can handle informative text conversations with prospective clients. Given the nature of their product, Brightlink has also been able to utilize it as their own marketing tool, a simultaneous demonstration and use case—a real situation of killing two birds with one phone! On this episode of RTU, Drew chats with Rob Chen, Brightlink's CEO, and a former CMO. They chat about how Rob's marketing background informs his current role, how to put their technology front-and-center in their marketing, and why a clear company culture is king.  Be sure to listen in - this is a valuable conversation! Subscribe on Apple Podcasts- Stitcher - or Podsearch What You’ll Learn Using your own technology as a marketing

CES never fails to be a revelatory experience, but this year marked a significant step closer to one of humanity's longest-held dreams (or at least, one of Drew's longest-held dreams): A Jetsons-style flying car! A key component of this tech-driven marvel is an astoundingly impressive "LiDAR" system—think radar detection, done with laser technology. In simpler terms, a new way for machines to see things. Granted, the implications are much broader than a flying car, but it provides an interesting way to demo this new system. On this episode of RTU, Drew speaks with Louay Eldada, CEO and co-founder of Quanergy, the company helping cars "see". They chat about the range of potential uses for such powerful tech, and the why to market it, they had to first understand the problems that people need solved. Don't miss this tech-heavy episode of Renegade Thinkers Unite, recorded at CES 2019. Louay shares various ways Quanergy can creatively solve problems! You won’t want to miss this episode! Subscribe on Apple Podcast

Have you ever read through healthcare plans in an effort to sign-up? They're generally pretty important, but given how jargonistic and dense they are, they can be a real snooze-fest. That's where Jellyvision comes in. This week's guest, Bob Armour, is CMO of a company that creates a software named Alex that helps people make sense of their healthcare benefits and select the best plan by communicating with them in plain english.   The efficacy of Alex speaks to a few types of effective communication, but a big portion of it, ties to how Jellyvision helps companies communicate with their employees. Whether discussing a new campaign, product, or in this case, health benefits, effective internal communication is absolutely crucial. If done well—and in this episode, Bob shares some tips for success—employee communications can help make employees love their jobs, treat their customers well, and advocate for the company. Check out the full interview to learn more! This episode is extremely relevant in today’s market

If you took every tech company logo and stacked them by color, here's what you'd see: some red, some shades of black, grey, and white, some green. But all those stacks would be in the shadow of one color: blue. Samsung, Facebook, Lenovo, PayPal, hp, Dell—the list of blue logos goes on and on. So what did Morgan Norman, CMO of Copper (née ProsperWorks)? He went pink. With a dash of creative and a spritz of data analysis, Morgan went bold and rebranded in a major way. But—a rebrand isn't just a name and a color. The new mentality has to fill up every nook and cranny of the company, employees need to buy in, users need to be kept informed. On this episode of Renegade Thinkers Unite, Drew Neisser talks with Morgan Norman about the keys to a full rebrand, some common hurdles, and more about B2B marketing. Join in to hear lots of inspirational conversation and more on this company name change! Subscribe on Apple Podcasts- Stitcher - or Podsearch What You’ll Learn Why a company name change? Before its company name c

Shakespeare once wrote, "To thine own self, be true." In that spirit, RTU host Drew Neisser did something a little out of the ordinary. Now, some people might consider talking to yourself for 30+ minutes to be a little crazy, but not Drew Neisser. In one of the most unusual Renegade Thinkers Unite episodes to date, Drew interviews none other than himself. On this episode, the dynamic duo of Drew and Drew continually push the conversation to exciting territories. The discussion touches on key insights Drew has learned over the course of his 300 CMO interviews, the challenges 2019 will bring for marketers, and more. Don't miss it! You don’t want to miss all of Drew’s insights on this idea! Subscribe on Apple Podcasts- Stitcher- or Podsearch What You’ll Learn Employees are a key part of marketing You need to have dedicated employees on board with your brand and with your product. Employees purchasing what you’re selling as a marketer is highly linked to the success of a product. If they are behind the product en

What do we talk about when we talk about a CMO’s to-do list? Usually, items are along the lines of “align sales and marketing” or “ensure proper metrics are being examined.” And, yes, those are usually, in conjunction with other things, crucial to making your marketing machine fire on all cylinders. However, if you add tasks like “Dress as Korean mega star Psy and open for Bon Jovi” and “Set up online video series centered on food and marketing” to your list, it might start to look a little more like Dux Raymond Sy’s. On this episode of Renegade Thinkers Unite, Drew talks with Dux, CMO of AvePoint, to better understand symbiosis between personal brands and company brands, how social selling and employee advocacy can be crucial, and much more. You won’t want to miss this. Dux’s information will keep you on the edge of your seat! Subscribe on Apple Podcasts- Stitcher- or Podsearch What You’ll Learn Building complementary content helps AvePoint reach a broader market One thing AvePoint does to produce marketi

Growing a community of leaders - an important goal for many companies, but not typically the designated task of a CMO. Diana O’Brien, CMO of Deloitte, however, is not your typical CMO. Diana spends 50% of her time prioritizing building workplace culture and, in turn, the firm’s brand to provide better marketing services to clients. She spearheaded Deloitte University, which provides training to bring employees into the fold on brand alignment, culture, and continuing workplace education for every single Deloitte employee in the United States. Now, she is recognized as one of the World’s Most Influential CMOs by Forbes and is one of Business Insider’s Top 50 Most Innovative CMOs in the World. Diana has been on the cutting edge of marketing, working for Deloitte since the 1980s. From creating a place where leaders can grow and employees thrive, to being the first CMO at Deloitte, she has a lot to share. On this episode, she brings a wealth of knowledge on the importance of creating a workplace culture of leader

Top 10 Global CMO for companies worth over two hundred and fifty million, top 15 CMO on Twitter by Social Media Marketing Magazine, and top 50 most influential people in sales lead management - just some of the accolades that CMO Brian Kardon has earned over decades of cutting through in marketing. Now, as the CMO of Fuze, a cloud-based communications business, he is continuing to cut through by using his vast knowledge of sales and marketing metrics. On this episode of Renegade Thinkers Unite, you’ll learn how to build a seamless demand gen engine, and how to focus on the metrics the matter. Brian and Drew also discuss how you can understand your clients’ perceptions of your brand, and how AI is going to influence the way people create marketing initiatives. Brian’s insights are ones not to be missed - you’ll walk away with a deeper understanding of marketing metrics and so much more. Click here to listen to the full story. Subscribe on Apple Podcasts - Stitcher - or Podsearch What You’ll Learn How do you

One of the most sought-after goals in current B2B marketing is being able to deliver personalized content to clients in a sales cycle. This elusive skill is one of the foundations of Coveo, a company using machine-based intelligence to help clients deliver personalized content to their markets. On this episode of Renegade Thinkers Unite, Drew talks with Coveo’s CMO, Mark Floisand, about the latest account-based strategies that have allowed them to become experts at personalized marketing. As Mark explains, the company’s tagline “Making Business Personal” serves as the base upon which the rest of their business operates. Mark and his team are proving that it is possible to scale the personalization of content, if you use the right data. While taking advantage of account-based marketing, Coveo’s success has come from strategically utilizing the computing power that allows personalization at large. Mark also shares his insights on how to walk the thin line between helpful and harmful data usage when determining

  A company's brand transformation process should never be taken lightly, especially for a health insurance company that serves the lives of thousands of people across the country. When David Edelman joined Aetna’s team as the CMO two years ago, he knew that a change was needed to reimagine the public perception of health insurance companies. On this episode of Renegade Thinkers Unite, you’ll learn how he and his team successfully transformed the Aetna brand into one that puts the joy and wellness of its clients first and foremost.David shares why a rebranding transformation is not just a marketing thing — it must be an organization-wide effort that translates to tangible changes for customers. Drew and David also dive into how the Aetna marketing team achieved internal company buy-in, and how acting courageously in their market led to a completely reinvented brand rooted in sincere storytelling. Get inspired to let storytelling drive your next marketing move. Subscribe on Apple Podcasts - Stitcher- or Podsea

Every January, over 180,000 people converge on Las Vegas to place their bets on the coolest and potentially coveted gadgets the world has yet to see. The 2019 CES promises to be “the world's gathering place for all who thrive on the business of consumer technologies.” It’s a can't-miss conference for marketers and business professionals from all industries — even those in the B2B space.On this episode of Renegade Thinkers Unite, Drew talks with Shelly Palmer, CEO of The Palmer Group, about what attendees can expect and look for at the 2019 conference. You’ll hear about why B2B professionals owe it to themselves and their clients to learn what is up-and-coming, as well as why attendance ROIs are so individualized. Be sure to listen to catch Shelly’s expert insights on new sub-conferences at the 2019 CES and how you can make the most out of this major networking experience. Get up to speed on the upcoming 2019 CES - listen now. Subscribe on Apple Podcasts - Stitcher- or Podsearch What You’ll Learn Here’s what y

  Gabi Zijderveld is no stranger to pioneering new tech industries. As the CMO of Affectiva, she has helped to create an entirely new category in the tech industry: #EmotionAI. While emotional intelligence is not always fully understood, Gabi and her team at Affectiva have found a way to craft a narrative around emotional AI that the tech world could not ignore. From educational summits to simple handwritten notes to supporters, Gabi has found the keys in paving a new frontier for smart technology. On this episode of Renegade Thinkers Unite, Gabi shares her nonlinear journey to the CMO seat at Affectiva. Her courageous drive to do something that had never been done before led to an innovative breakthrough for emotional intelligence. With the right strategies and priorities, Gabi proves that CMOs don’t have to follow the leader — they can create whole new markets for their product. Subscribe on Apple Podcasts - Stitcher- or Podsearch #1 - Gabi developed terms and marketing language that was easily understood “